FREE UK DELIVERY ON ALL ORDERS | FREE UK RETURNS | FREE WORLDWIDE DELIVERY £175+ SPEND

FAQs

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If you cannot find an answer to a question you have then please contact us.

GENERAL

You can return products within 60 days of receipt. We offer free returns for customers located in the UK. For international customers you would need to send any products back to us. For full details and to create a return request please see our returns page.

If you are trying to place an order and your card is not going through then please contact us. We can check to see if there is something causing the issue our end.

We dispatch all orders same-day if we receive the order by 4pm GMT. The only exception to this are pre-orders and orders sent via UPS Express (where the order cut-off is 2pm GMT). How long it will take for your order to arrive will depend upon where you are located and the delivery service you choose. Also if you are an international customer located outside of the UK occasionally there can be delays if there are any issues within your country. You can find out further information and approximate delivery times on our delivery page.

If you have placed an order with us and you would like to cancel it then as long as we have not dispatched it we can do so. Simply contact us and we can do that for you. We dispatch orders very fast so you will need to contact us as soon as possible.

If you have placed an order but we have already dispatched it to you then you will need to create a return. Select 'Refund' when creating your return and when the products come back to us we will process a refund for you. 

We ship worldwide and it is free if you spend £175+. If your order value is below £175 then there will be some shipping costs. You can see our shipping costs on our delivery page.

When you place an order with us you will be shown a page confirming your order once your payment has gone through. Then shortly after you will also receive an email confirming your order. In the event that you do not receive an order confirmation email from us then either your order did not complete or in the vast majority of cases the email has been filtered as junk. Our email and domain are fully registered and verified but some junk filters are very aggressive. We would recommend checking your junk folder. If you cannot see an order confirmation email but believe you have placed an order or if you have any problems then please contact us.

At the moment the UK is due to leave the European Union (EU) on 31 January 2020. However, there is a transition period where the UK will remain in the EU single market and customs union until 31 December 2020. Therefore, EU customers will not be affected until after this time. Any orders delivered to customers within the EU will not incur additional import charges (the cost of your order will be your only cost).

We are actively exploring a contingency plan so that we can supply EU customers after the 31 December 2020 as normal.

FLEO

FLEO shorts come in the following styles: Original, Original High-rise, Low-rise Contour, Power High-rise and 3.25. You can find out about the differences here.

FLEO shorts are made in six different types of fabrics. More information can be found here.

FLEO leggings are made in three different types of fabrics. More information can be found here.

JUNK

Yes! The headbands, socks, ear warmers and neck gaiters are unisex, one size fits most and stretch fit both men and women.

All headbands, ear warmers and neck gaiters are machine washable and can be placed in the dryer or dried flat. JUNK recommend rinsing the headband under cold water after each workout and squeezing dry so you can go about a week between washing.

SABO

Although the SABO Deadlift and SABO Deadlift PRO are great and many people use them for all three lifts the SABO Goodlift is superior as a shoe for all three lifts in our opinion. This is primarily due to the wider and more stable sole with the SABO Goodlift. For squat, the SABO Deadlift sole tapers in the middle section and is a bit higher than the rest of the sole (if you look at the pictures you can see it is actually made with two contact patches; one at the front and one at the back) and this can cause some instability when in the hole of the squat for some people. The SABO Deadlift PRO is superior since the sole is flat and level from front to back. But the SABO Goodlift is superior further still; you will find it far more stable for squats. The only caveat to this is if you pull sumo for deadlift. The SABO Deadlift is superior to the SABO Goodlift in every way for that type of lift. So assuming you pull conventional then we would recommend the SABO Goodlift. If you do pull sumo then we think SABO Deadlift PRO is the best option if you only want one pair of shoes.

Sure we can help! So the first thing to note with SABO shoes is that all of the shoes are Russian sizing (except the SABO Deadlift PRO which is Euro sizing). To work out the Russian size you will need it is best to measure your feet. Please see our size guide for instructions. If you are unsure of which size to choose after measuring then please contact us letting us know your measurement along with the shoe size you wear (let us know if that is different for different shoes).

The SABO Weightlift and SABO Powerlift are similar. The SABO Weightlift has a single metatarsal strap and is more flexible in the forefoot. This makes this shoe superior for Olympic weightlifting. The SABO Powerlift has dual opposing metatarsal straps and is less flexible in the forefoot. This makes it superior for back squats and less dynamic lifts like snatches.

We would recommend the SABO Goodlift. This shoe is also great for other lifts including deadlifts. However if you pull sumo when deadlifting you should consider the SABO Deadlift PRO.

The only thing to bear in with the SABO Goodlift is that it is made with thick leather so requires some breaking in. If you prefer a softer shoe then opt for SABO Deadlift PRO.

PIONEER

With regards to choosing between a 3” and 4” wide belt this very much depends upon the person. For shorter people and those with shorter torsos a 4” belt can restrict the starting position in the deadlift. It can also pinch or dig into your ribs in the bottom of a squat.

If you have managed to try a 4" belt and you find that it does not hinder you in any way then you should opt for that. If you have not been able to try a 4" wide belt and are unsure as to which you should try then please contact us and let us know your height and bodyweight.

Yes all Pioneer belts and levers are guaranteed for life (excludes general wear and tear). Full details can be found on our warranties page.

No, Pioneer belts are not IPF approved. However, the Iron Tanks Hellraiser "Pioneer Cut" is IPF approved and is still made by Pioneer.

BRUTE BELT

Yes, the Brute Belt comes with a LIFETIME guarantee. If the belt rips or breaks for any reason, we will replace the belt or the necessary part free of charge.

If the Brute Belt isn't the most comfortable, versatile dip belt on the planet, or it simply wasn't what you were looking for, return it for within 60 days for a refund.

The Brute Belt is built-to-last and hold up to the toughest workouts. The belt is made entirely of military-grade materials. This includes the main fabric of 1000D Ballistic Nylon, 1.75” 17337 Mil-Spec Nylon Webbing (7,000 lb tensile strength), 1” tubular nylon loops/adjustable strap (4,000 lb tensile strength), 1.75” Locking V-Ring Steel Forged Buckle (2,000 lb tensile strength), 3” Steel Forged Carabiners (700 lbs tensile strength), and 1” metal mini-cam buckles (600 lbs tensile strength).

The Brute Belt was designed and constructed with quality and durability in mind. The belt can hold 270 lbs (six 45 lb plates) with ease. Refer to the tensile strengths of individual materials listed in Question #13 above. Note that the belt has not been tested above 270 lbs and anything beyond this amount will be at your own risk!

No. Unlike a traditional dip belt, the Brute Belt adjusts around your waist and thus is based on your waist size. The belt comes in 3 sizes: Small (28" - 33"), Medium (33" - 38"), and Large (38"-43").

To determine the correct size belt, measure your waist at your navel with a tape measure. Take the measurement over your normal gym clothing and pull the tape measure so it is snug. Do not go by your trouser size. If your waist falls between the 2 sizes, we would recommend purchasing the larger of the two sizes unless you are planning on losing weight.

The Brute Belt can be tightened using the rigger buckle. Just feed the belt strap through the first opening in the buckle, and then back through the second opening in the buckle. Pull the belt strap to tighten. The buckle is designed to keep the belt snug against your waist during the exercise and will not loosen until you feed the strap back through the second opening.

No. After a set, you can unclip the adjustable strap and weights with the 2 carabiners, keeping the belt around your waist. When you are ready for the next set, just clip the strap and weights back to the belt, and you're ready to go.

During development Brute Belt recognised 4 major problems with traditional dip belts that which they solved. 

Versatility – Traditional dip belts can only be used for a limited number of exercises (pull-ups, dips, chin-ups, etc.). With the 8 loops (including buckle) located around the Brute Belt, it can be used to increase the resistance for a wide range of exercises including squats, split squats, rack chins, planks, and much more!

Comfort – Traditional dip belts are uncomfortable, pinch skin, and often dig into the user’s waist with no padding. They also don’t tighten around the waist relying the user’s hips to hold the weight up. The Brute Belt has built-in padding with a custom non-slip grip and can be tightened around the user’s waist to remain comfortable and stable throughout the entire exercise. We think you’ll agree that the Brute Belt is one of the most comfortable exercise belts on the planet. 

Quality – If you’re like us, you’ve snapped chains and clips, and torn fabric on your dip belts in the past. Some dips belts can only hold a maximum weight of 50 lbs. The Brute Belt is made of quality military-grade materials and is designed to last. The belt can hold 270 lbs (six 45 lb plates) with ease. 

Adjustability – Traditional dip belt chains are either too short or too long. The Brute Belt features a fully-adjustable strap that can be as short as 1.5 feet and as long as 3 feet in seconds. Whether you are working with a 10-lb plate or four 45-lb plates, the Brute Belt allows you to adjust the strap so the weights hang exactly where you want them.

They also don’t tighten around the waist relying the user’s hips to hold the weight up. The Brute Belt has built-in padding with a custom non-slip grip and can be tightened around the user’s waist to remain comfortable and stable throughout the entire exercise.

The Brute Belt is padded and does offer lower back support when tightened. Many of our customers detach the strap and use the belt for extra lower back support during exercises like barbell rows, Romanian deadlifts, T-bar rows, and curls. The belt is not intended or designed to be used as a squat belt.

Yes. The only difference is that when you use the Brute Belt, you place the belt around your waist and tighten it, and then feed the strap through the weight and clip to the loops on the belt. Dumbbell weights are even easier to add.

The adjustable strap is tubular nylon with 2 loops at each end which are fed through metal cam buckles (600 lb. strength). Just push on the cam buckle and pull to adjust the length of the strap in seconds. The cams are designed for nylon fabric and will not slip during the exercise.

With the 8 loops and the adjustable strap, the Brute Belt can be used for a wide range of exercises for almost every body part.

The Brute Belt should fit snug, but not tight, against your waist. The belt should be snug enough so it doesn't slide over your hips or move during the exercise.

The Brute Belt including the adjustable strap weighs just over 1 pound (approx. 0.5kg).

Yes, since the Brute Belt is all fabric, it takes up minimal space in your gym bag or luggage. If space is a concern, the belt can be rolled up to the size of a softball. 

We recommend hand washing in the sink with a mild detergent (such as a laundry wash for delicates, hand-washing etc.) and gently scrubbing with a soft, plastic bristle brush. The belt should then be rinsed thoroughly to remove any detergent and left to air dry.

UNIBAND

Uniband will do everything that latex bands can do without having any of the disadvantages of being made from natural rubber latex. Some estimates indicate that up to 10% of the population may be susceptible to latex allergy, rising to 25% for hospital workers and up to 75% for children with Spina Bifida. You never know who may have a latex allergy, so why take the risk when Uniband bands will do everything the latex bands do and yet are latex free.

Samples from every batch of Uniband bands are tested on a dynamic cycle durability device. In this test the bands are stretched repeatedly to 300% elongation; this is twice the elongation amount used in most exercise programs. It is not recommended under normal circumstances to stretch them by more than 250% elongation. In this arduous test Uniband bands are expected to withstand a minimum of 10,000 stretches; usually they last for 25,000 – 30,000 which is many times longer than the normal life usage in practice. Latex bands on the other hand are much more variable and often break anywhere between 3,000 – 20,000 stretches. Uniband bands are highly consistent when used within normal operating parameters whereas latex bands are inconsistent and unpredictable.

The width of Uniband bands are 100mm. This has been found in practice to be an optimal size for grasping without excessive bunching of the band in the users hands. The 100mm width also helps the bands to stay flat and not crease up during use.

Uniband bands are designed to be used within the elongation range of 25-250% stretch. Most commonly the operating range for general exercise will be 25-200%. Within this range the stress-strain properties of the bands are generally linear and highly consistent from one level to another. It is not recommended under normal circumstances to stretch them by more than 250% elongation. To avoid injury do not direct Uniband bands towards the face or neck.

It is recommended that you routinely check Uniband bands for evidence of wear and tear at connection points (if applicable) and replace if necessary. Care should be taken to monitor any accessory attachment periodically for evidence of wear, strain and slippage. With heavy use, such as in a physio therapy clinic, bands may need to be replaced more frequently.

It is recommended that the band should be cleaned with warm soapy water, dryed and stored away. Avoid using strong detergents which could have an adverse effect on the material.

Uniband bands are made from synthetic polymers that are produced to very tight physical property specifications. There is little or no variability in the properties of the raw materials. What’s more the Uniband bands are made using a precision engineering manufacturing process. All Uniband bands are made to very tight specifications in an ISO 9001 QA environment facility in the UK. It is the modulus of a band, i.e. the force required to stretch the band to a given amount of elongation, which is the controlling factor, not the thickness or diameter as with latex bands. This means that every Uniband band or tube is certain to deliver exactly the same resistance force without any overlap to another colour level. Uniband bands are highly consistent in performance.

The cheerful bright colour sequence of the Uniband bands and tubes was selected after careful market research into which colours appeal best to a wide range of users. The Uniband colours follow the lightest to darkest – weakest to strongest regime that is common for exercise bands and tubes.

- Yellow (Very low resistance)
- Red (Low resistance)
- Green (Moderate resistance)
- Blue (Heavy resistance)
- Black (Very heavy resistance)

Just as when you ‘blow-up’ a new balloon for the first time it is harder to blow it than on subsequent attempts, elastic bands have to be pre-stretched too. This is because the molecular structure of elastic polymer needs to be oriented before reaching a stable state. This pre-stretching applies to all exercise bands whether they are latex or Uniband. To ‘condition’ the band you should pre-stretch it by giving it one long hard pull to approximately 250% elongation and hold it there for approximately 5 seconds before using it for regular exercise. It is not recommended under normal circumstances to stretch them by more than 250% elongation.

Under normal conditions of use the bands should last for months although they will not last forever. Prior to using the bands it is recommended that you visually inspect them for signs of nicks or small tears that may cause breakage. Be aware that jewellery, fingernails, and other sharp objects may cause small tears or abrasions. To avoid injury do not direct Uniband bands towards the face or neck.
After using Uniband with any accessories the ‘band’ should be visually examined for any signs of ‘nicks’ or ‘pin holes’ which could arise during contact with accessory straps.

Uniband bands are recommended for use with a wide range of accessories such as handles, ankle cuffs and door anchors. When attaching bars or tubes to accessory items it is recommended that you use a secure knot. Insecure attachments may cause the band to slip and could cause injury. The connection point where the accessory is fitted can exaggerate the wear of the band. Therefore care should be taken to monitor any accessory attachment periodically for evidence of wear, strain and slippage.

Latex bands are made from natural rubber latex which is a material that can be quite variable in its physical properties. Also the process involved in converting the natural latex into solid rubber to make the bands is not easily controllable. This often results in bands that have significantly different resistance levels from one batch to the next. Often the resistance level of a band of one colour can overlap the resistances of the bands of the colour level higher or lower than the specific band being used. Latex band manufacturers publish the resistance levels for each colour of band but this is an average number and they do not tell you the tolerance ranges as these can be very wide.


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