Returns

How do I return?
  • Returns must be requested from your customer account.
  • You can return your item(s) within 30 days of receipt of your order
  • Before returning please ensure that your item(s) meet the critera below
  • We offer a return service for our UK customers (including Northern Ireland, Channel Islands and Isle of Man). If you're a UK customer you can create a returns label and send your item(s) back at your local Post Office. You can also request a QR code which you can show to the Post Office so they can print the label for you. The service costs £4.45 which will be deducted from your refund. Please only create a return label on Royal Mail after your return has been approved by us.
  • For international customers outside of the UK, please return to: 9 for 9, 17 Central Avenue, Rochford, Essex, SS4 3BQ, UK. Where a customs form is required please mark "RETURN" or "RETURN OF GOODS" on it. Failure to do so will result in additional charges being incurred on re-importation which we will need to deduct from your refund or your return may be sent back to you.
  • Please include a copy of your sale receipt or a note with your order number in your return (failure to do so will result in a delay in processing your return).
Which items are returnable?
  • Products must be in original conditon, unused, unmarked and in original packaging
  • For clothing - unwashed, unworn, must not be marked (e.g., no antiperspirant, make up etc.), remain clean (no pet hair etc.) and any tags in place
  • For shoes - unworn / unused, must be tried on indoors only and with tags in place
  • RepOne devices must be unused and not registered. If the device has been registered it cannot be returned.
  • Custom Pioneer belts (i.e., any belt that cannot be ordered on our website) are not returnable
  • Bargain bucket belts are final sale and not returnable
  • Mystery items are final sale and not returnable
  • Feed Me Fight Me + Doughnuts & Deadlifts are final sale and not returnable
  • If an item is returned to us damaged, worn or in an unsuitable condition, we will not be able to give you a refund and we may have to send it back to you. In such situations you would need bear cost of postage.
Can I exchange?
  • We operate a policy of accepting returns for refund and do not offer exchanges. When your returned product comes back to us we aim to process a refund within 5 working days. You can re-order the product you would like on our website. If you prefer you can re-order once your refund has been received.
  • For international customers outside of the UK we can only provide you with an exchange or credit for any returned items (additional shipping costs will apply for exchanges and new purchases). This is because we will have paid import duties, taxes and brokerage charges on your behalf which we cannot reclaim.
Are there any charges for return?
  • Original delivery charges are non-refundable
  • If your order was eligible for free delivery and return any item(s) for a refund, your overall order value must remain above the free delivery threshold. If your order value falls below the free delivery threshold then we will deduct shipping costs from your refund. This includes purchasing one item above the free delivery threshold and returning it for a refund (e.g., you purchase an item for £60.00 with free UK delivery - when the item is returned to us we will refund £60.00 less shipping costs). If the refund amount will not cover the shipping costs we will send you an invoice for the difference.
  • For UK customers (including Northern Ireland, Channel Islands and Isle of Man) returns cost £4.45 which will be deducted from your refund. This cost is chargable for each return label used (you can return multiple items from separate orders using one return label as long as you are within the 30 day return window).
  • For international customers you are responsible for the return costs. Please return via Airmail or Registered Airmail (but please obtain insurance if necessary). If you use a courier your order may be returned back to you due to the way couriers handle re-importation of returns.
  • For international customers where a customs form is required please mark "RETURN" or "RETURN OF GOODS" on it. Failure to do so will result in additional charges being incurred on re-importation which we will need to deduct from your refund or your return may be sent back to you.
How soon will I get my refund?
  • We aim to process returns within 5 working days from when they are received (Monday to Friday). You will receive an email confirmation once your return is processed and the refund has been actioned.
  • If you have not included a copy of the sale receipt or a note with your order then this will result in a delay in processing of your return.
  • For refunds, a credit will automatically be applied to your original method of payment (please allow 5-10 working days for this to appear on your account).
  • International customers outside of the UK will be contacted via email within 5 working days to inquire if an exchange or credit is required (additional shipping costs will apply for exchanges and new purchases).
Need help?

If you need any assistance with regards to returns then please email us at

returns@9for9.co.uk

This page was last updated on 1 March 2024

Based on 4814 reviews
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I love this tank top! I size up in tops to give more length

Very nice

High quality feel, good support on lifts and very cool design. After months use I feel this is very good belt.

So flattering

This top is tight and sits close to the skin so looks great on. But the seams don’t dig in like some tops in this style and it moves with your body. The colour is gorgeous too.

Had a great experience!

Exceptional service + a great range of products!

My new favourite leggings

I have so many pairs of the El Torro leggings, they are amazing to train in!

So comfy, great fit

These are super comfy and a great fit. I always worry about sizing when I'm ordering gym gear, but followed the guide on here and they are spot on. They don't scoot about when you're moving around in them like some workout shorts either. I got the matching sports bra as well. Really pleased with them, I'm always keeping my eyes out for handy phone sized pockets in workout gear!

Solid belt for general purpose lifting, great service from 9for9

Fairly rigid but thin, comfortable and easy to adjust. Materials seem high quality. The marpat forest version looks great. Would recommend 9 for 9 if interested in Pioneer products.

Well made, great service by 9for9

It is a simple implement of course, but they seem well made. Order dispatched quickly and i would definitely recommend 9 for 9 for Pioneer Gear

Very High Quality Headband

I use this headband while I play volleyball and it's very comfortable - the Maoam in the package was also a nice surprise!

Stunning belt.

Beautiful colour. True to picture. 🩵

Absolutely love them

I absolutely love the design of these. The material is lovely and they are a little see through but they're so comfortable.

One of the best shops for TYR shoes in the UK

Another great top

Love KFKF this long sleeved tee is perfect, colour and size is spot on as always.

Amazing as always

Service and dispatch was great as always. Absolutely love 9for9 for it. Super reliable every single time.
T-shirt is also great. No complaints whatsoever. Thanks guys!!

Amazing!

This is my favourite sports bra of all time. Soooo flattering and supportive.

Great sports bra

Love the colour and fit. Great comfortable and stylish sports bra

Nice T-shirts

Brought for brother for his birthday he loves the KFKF T-shirts, design is very cool and the colours are great on there.

Liberty Mid-Rise Leggings

Love the fit and the design

Great company!

Ordered for the first time with 9 for 9. I had some questions which I emailed over to them, they got back to me very quickly and very friendly.
My order arrived a few days later and in great condition and with a sweet message and sweets in the bag which was very thoughtful. Great company. Wish you all the best and will order again :)

Another great buy

Again, I keep saying this but the quality is fantastic. Workouts, numerous washes and the test to destruction are tumble drier have had no effect on fit and size.

IPF approved singlet

Very neat piece of kit. Form fitting, but not too tight where its uncomfortable. Great quality suit and i cant wait to use it at my meet later this month. The note and sweets were a cherry on top too lol

Backslap me harder Daddy T

Absolutely love this T shirt. The material is lightweight and super soft, perfect for training. My coach thinks it's hilarious. Win win 🏆

Handy piece of kit

I suffer terribly with callus’ on the balls of my hand when lifting heavier weights in CrossFit/doing high reps on the bar bell or bar. The callus shaver has been a big help as of late as rather than letting the callus’ build up I’m able to get at them and smooth them out the same day as the workout I’ve just done, which helps me get back to class quicker rather than sit out due to popped callus’/blisters which I’ve suffered with in the past

So cute

Adorable pattern on this and another pair of comfy shorts from FMFM

Another great purchase

I bought this T-shirt a few months back and came back for another for my wife. These are great, great quality and survive some pretty harsh workouts (and the test to destruct tumble dryer).