Returns

How do I return?
  • Returns must be requested from your customer account.
  • You can return your item(s) within 30 days of receipt of your order
  • Before returning please ensure that your item(s) meet the critera in the section below
  • We offer a return service for our UK customers (including Northern Ireland, Channel Islands and Isle of Man). If you're a UK customer we will provide you with a returns label when we approve your return. Your return can be dropped off at any Post Office. The service costs £4.45 which will be deducted from your refund. Please note, you do not need to use the return label provided and can return items back via  any other method you prefer to use. Our return address is: 9 for 9, 17 Central Avenue, Rochford, Essex, SS4 3BQ. Any damage or loss in transit will be the customers responsibility if our returns label is not used.
  • For international customers outside of the UK, please return to: 9 for 9, 17 Central Avenue, Rochford, Essex, SS4 3BQ, UK. Where a customs form is required please mark "RETURN" or "RETURN OF GOODS" on it. Failure to do so will result in additional charges being incurred on re-importation which we will need to deduct from your refund or your return may be sent back to you.
  • Please include a copy of your sale receipt or a note with your order number in your return (failure to do so will result in a delay in processing your return).
Which items are returnable?
  • Products must be in original conditon, unused, unmarked and in original packaging
  • For clothing - unwashed, unworn, must not be marked (e.g., no antiperspirant, make up etc.), remain clean (no pet hair etc.) and any tags in place
  • For shoes - unworn / unused, must be tried on indoors only and with tags in place
  • RepOne devices must be unused and not registered. If the device has been registered it cannot be returned.
  • Custom Pioneer belts (i.e., any belt that cannot be ordered on our website) are not returnable
  • Bargain bucket belts are final sale and not returnable
  • Mystery items are final sale and not returnable
  • Feed Me Fight Me + Doughnuts & Deadlifts are final sale and not returnable
  • If an item is returned to us damaged, worn or in an unsuitable condition, we will not be able to give you a refund and we may have to send it back to you. In such situations you would need bear cost of postage.
Can I exchange?
  • We operate a policy of accepting returns for refund and do not offer exchanges. When your returned product comes back to us we aim to process a refund within 5 working days. You can re-order the product you would like on our website. If you prefer you can re-order once your refund has been received.
  • For international customers outside of the UK we can only provide you with an exchange or credit for any returned items (additional shipping costs will apply for exchanges and new purchases). This is because we will have paid import duties, taxes and brokerage charges on your behalf which we cannot reclaim.
Are there any charges for return?
  • Original delivery charges are non-refundable
  • If your order was eligible for free delivery and return any item(s) for a refund, your overall order value must remain above the free delivery threshold. If your order value falls below the free delivery threshold then we will deduct shipping costs from your refund. This includes purchasing one item above the free delivery threshold and returning it for a refund (e.g., you purchase an item for £60.00 with free UK delivery - when the item is returned to us we will refund £60.00 less shipping costs). If the refund amount will not cover the shipping costs we will send you an invoice for the difference.
  • For UK customers (including Northern Ireland, Channel Islands and Isle of Man) returns cost £4.45 which will be deducted from your refund. This cost is chargable for each return label used (you can return multiple items from separate orders using one return label as long as you are within the 30 day return window).
  • For international customers you are responsible for the return costs. Please return via Airmail or Registered Airmail (but please obtain insurance if necessary). If you use a courier your order may be returned back to you due to the way couriers handle re-importation of returns.
  • For international customers where a customs form is required please mark "RETURN" or "RETURN OF GOODS" on it. Failure to do so will result in additional charges being incurred on re-importation which we will need to deduct from your refund or your return may be sent back to you.
How soon will I get my refund?
  • We aim to process returns within 5 working days from when they are received (Monday to Friday). You will receive an email confirmation once your return is processed and the refund has been actioned.
  • If you have not included a copy of the sale receipt or a note with your order then this will result in a delay in processing of your return.
  • For refunds, a credit will automatically be applied to your original method of payment (please allow 5-10 working days for this to appear on your account).
  • International customers outside of the UK will be contacted via email within 5 working days to inquire if an exchange or credit is required (additional shipping costs will apply for exchanges and new purchases).
Need help?

If you need any assistance with regards to returns then please email us at

returns@9for9.co.uk

This page was last updated on 1 March 2024

Based on 4829 reviews
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Feed Me Fight Me Saved by the Barbell Bikini
M.D.F.

As always the stuff this place stocks and sells is quality

Excellent product

Arrived on time via Royal Mail. (thankfully not some of the couriers who can't find us)Just what I needed to replace my old one. Excellent customer service and friendly communication. Thoroughly recommended.

Love this

Love this headband and get a lot of compliments on it. Stays put all day and is nice and bright.

Pioneer Cut Powerlifting Belt – 10mm thick – 4" wide (Single Colour Suede)

Delivery was fast and the belt is top quality, I always find it difficult to properly brace when lifting heavy and the belt forces you to do it without having to think about it so you can focus on form.

The belt its self is well made and looks good, it's quite hard and takes a bit of time to break in but it's already loosening up a bit and is very comfortable.

Another Reinette bra..

Another bra purchased! I love this style and have 6 or 7 now!

Really flattering waist band

I hadn’t tried this style before! But I will
Order again! Love them

Love Reinette

I have this bra in so many colours! I absolutely love it!

Pioneer Cut 3" belt

Really great belt, quality product that should last for years. Thanks to 9 for 9 for making the ordering process very straight forward and for great service. No hidden costs and the belt arrived on time

Small and not in the way

Bought these rings as replacement of our engagement rings when we train/work. It’s small and doesn’t get annoying. I’m super forgetful but this ring, because it’s small doesn’t annoy me and very rarely comes off my hand now

Comfortable, stylish and perfect for training!

After trying various brands of leggings with no luck, I FINALLY found a brand that is not only perfect for workouts but extremely comfortable and stylish. The fabric is very soft, and the leopard print pattern is beautiful. Since buying these Fleo leggings, I have purchased a further 3 pairs. Highly recommend these! Thank you 9 for 9 Team x

The cutest shorts ever!!

These shorts are perfect for strength training!! So soft and extremely well made. 9for9 and also the kindest humans ever, so helpful! Already purchased more from them xx

Love JUNK Love 9for9

Have been back over and over to 9for9 for my JUNK headbands because they price fairly, ship quickly, and are super helpful.
The product is exactly as described and pictured. Stays put all day and draws compliments. I tried multiple other brands that never stay still. All my headbands are JUNK branded now.

Great Purchase! 10/10

Super fast delivery, Super strong smelling salts, exactly what is advertised on the packet! Hit my pb same day it arrived, will definitely be purchasing more when this runs out.

I love this tank top! I size up in tops to give more length

Very nice

High quality feel, good support on lifts and very cool design. After months use I feel this is very good belt.

So flattering

This top is tight and sits close to the skin so looks great on. But the seams don’t dig in like some tops in this style and it moves with your body. The colour is gorgeous too.

Had a great experience!

Exceptional service + a great range of products!

My new favourite leggings

I have so many pairs of the El Torro leggings, they are amazing to train in!

So comfy, great fit

These are super comfy and a great fit. I always worry about sizing when I'm ordering gym gear, but followed the guide on here and they are spot on. They don't scoot about when you're moving around in them like some workout shorts either. I got the matching sports bra as well. Really pleased with them, I'm always keeping my eyes out for handy phone sized pockets in workout gear!

Solid belt for general purpose lifting, great service from 9for9

Fairly rigid but thin, comfortable and easy to adjust. Materials seem high quality. The marpat forest version looks great. Would recommend 9 for 9 if interested in Pioneer products.

Well made, great service by 9for9

It is a simple implement of course, but they seem well made. Order dispatched quickly and i would definitely recommend 9 for 9 for Pioneer Gear

Very High Quality Headband

I use this headband while I play volleyball and it's very comfortable - the Maoam in the package was also a nice surprise!

Stunning belt.

Beautiful colour. True to picture. 🩵

Absolutely love them

I absolutely love the design of these. The material is lovely and they are a little see through but they're so comfortable.