Warranties
9 for 9 focusses on selling high-quality products and we want you to be entirely happy with your purchase. However occasionally things go wrong. The following warranties are offered by the following manufacturers in the unlikely event of a defect in material and/or workmanship:
- Pioneer Fitness - Lifetime manufacturers warranty (all belts and levers are covered from defective craftsmanship resulting in limited or deficient use; excludes general wear and tear). Faulty belts that are deemed to be within warranty will be repaired or replaced. Pioneer Fitness is not responsible for items burnt, torn, tattered, broken, submerged, or any other type of mistreatment of leather or other material. Alterations or changes made by entities other than Pioneer Fitness voids this warranty.
- Duluth Pack - Lifetime manufacturers warranty (Guarantee against manufacturing defects in craftsmanship and hardware within the normal scope of use).
Please do contact us if you have any issues with a product even if it is outside of the above warranty periods. We want you to be happy and we will assist wherever we can to resolve any issues.
PLEASE NOTE: If you have an issue with a product you believe is covered by warranty, but we no longer stock that brand, please contact the manufacturer directly for support. We’ll always try to assist where possible, but in these cases the manufacturer is best placed to help.